Privacy policy
Courtesy translation. The French version prevails.
Data controller
COPIE IN LA CHAPELLE, SARL — 32 rue Philippe de Girard, 75010 Paris — clcslk@gmail.com — +33 7 82 57 23 63.
What we collect and why
| Data | Purpose | Legal basis | Kept for |
|---|---|---|---|
| Name, email, phone | Process your order and keep you informed | Performance of the contract | 3 years after last contact |
| Delivery address | Deliver the order | Performance of the contract | 3 years |
| Files to print | Carry out the work | Performance of the contract | Deleted after completion and the complaint window |
| Order details, invoices | Accounting and tax obligations | Legal obligation | 10 years |
| Customer account (hashed password) | Let you find your orders again | Performance of the contract | Until the account is deleted |
| Messages sent through the site | Reply to you | Legitimate interest | 3 years |
| IP address (hashed) | Security and abuse prevention | Legitimate interest | 12 months |
We collect no sensitive data and carry out no advertising profiling.
Who sees your data
Your data is never sold or rented. It is accessible to shop staff and to the technical providers strictly required: hosting (EU), email delivery (Brevo, France, EU hosting), and card payment (Stripe — card details are entered directly with the payment provider and never pass through our servers).
Your rights
You have the rights of access, rectification, erasure, restriction, objection and portability under the GDPR. Write to clcslk@gmail.com; we reply within one month at most.
If our answer does not satisfy you, you may complain to the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — cnil.fr.
Security
The site runs over HTTPS. Passwords are stored as irreversible hashes, external service keys are encrypted, and the files you send us are stored outside the web-accessible area.